Privacy Policy

Who we are

For the purpose of applicable data protection laws, the data controller is Mesol Information Technology L.L.C of API World Tower - Ground, Floor Office 323, Sheikh Zayed Road, Dubai.

Information covered by this Policy

This policy covers all personal information collected and used by us. In this policy, "personal data" or "personal information" means any information that (either in isolation or in combination with other information held by us) identifies you as an individual or is capable of identifying you directly or indirectly. This may include, but is not limited to, your name, date of birth, nationality, gender, postal address, email address, phone number, and technical information from devices used to access our website.

What information do we collect from you?

You may provide us with personal information when you communicate with us, respond to requests, fill in forms (both online and offline), engage with us via telephone, or through written correspondence. This may include your name, postal address, email address, date of birth, and telephone numbers.

We may receive information from websites we operate or other services we provide. Additionally, we may gather publicly available information from external sources, including social media platforms.

How do we use your personal information?

Where we store your personal information

The personal information we collect from you will be stored within Mesol Information Technology L.L.C. It may be transferred to other locations where we operate or have partners, including outside the country of collection. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws.

Security of personal information

We take the security of your personal data seriously and have implemented appropriate measures to protect it. All information you provide is stored on our secure servers, and we use encryption, authentication, and monitoring tools to protect it. However, please note that no internet transmission is completely secure, and while we take steps to protect your data, we cannot guarantee its security.

Third-party websites and apps

Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or policies. Please check these policies before submitting any personal data to these sites.

Your rights

You may have the following rights with respect to the personal information we hold about you:

Right of access: You can request access to the information we hold about you.
Right to object: You have the right to object to how we process your personal information, including for direct marketing purposes.
Right to data portability: Where applicable, you can request to have your personal data transmitted to another organization.

Making a complaint

If you believe we have not complied with applicable data protection laws, you have the right to lodge a complaint with a local data protection authority.

Contacting us

If you have questions or concerns about how we treat your personal data, wish to stop processing, or request a copy of the personal information we hold about you, please contact us at:

Mesol Information Technology L.L.C
API World Tower
GroundFloor Office 323
Sheikh Zayed Road, Dubai
P.O. Box 414494
+9714 528 0698 - 323

How long do we keep your personal information?

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, in compliance with applicable data protection laws. Once no longer needed, we will securely delete or anonymize your information unless required to retain it for legal reasons.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in legal or regulatory requirements. Your continued use of our website after any such updates will signify your acceptance of the changes.